Get Support

Get immediate help

Learn how to seek help for yourself, or a loved one who might be suffering from prescription medication misuse and/or addiction. There is support available for you, and the person you care for, if you or they choose to seek help. Here are some national helplines to assist you:


Medicines Line: 1300 Medicine


Lifeline: 13 11 14


Family Drug Support: 1300 368 186


Counselling Online (Chat or SMS support) 


Beyond Blue: 1300 22 4636


**In case of an emergency, ring 000.


For Victorians who have been affected by a friend or family member’s drug use, there is also information on finding support and treatment services in Victoria at The First Stop.


If you, a friend or family member live in the East and North East regions of Melbourne, you can also contact the Medication Support Service on 1800 931 101.  The Medication Support Service is free and offers confidential counselling, family support, peer support groups and withdrawal services for people in the area.

Find a professional

It’s important to talk to a doctor about your medications. While this may be an intimidating¬†process, it is important to seek help from health professionals if you feel that you may be at risk or susceptible to prescription medication misuse and/or addiction.


A doctor will be able to assess if you may be dependent. If you are, your doctor will be able to help put you in touch with a counsellor or an addiction specialist in your area who understands how to treat your opioid painkiller dependence.


Australian health advice, visit


Opioid dependency, visit

Treatment options

Treatment for prescription medication misuse and/or addiction must take into account the type of drug used and the needs of the individual. Successful treatment may need to incorporate several components, such as counselling, rehabilitation and/or medications. If you need help understanding your addiction treatment options, speak to your GP.




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